Taxi vs. Private Car Service
A private car service and a taxi will both transport you from your point of pickup to your destination. The difference is how. When you hail a cab, there are many uncertainties. When you order from Groundlink we deliver a guaranteed, reliable experience every time.
Taxi
Private Car Service
| Taxis charge a base fare, a rate based on mileage AND time, and a surcharge. A gratuity is also expected at the end of the ride. | Cost of Your Ride |
GroundLink give you full transparency to your charges before you place your order with the exception of tolls, waiting time and stops. |
| Not all taxis offer credit card payment, and those that do are often unreliable. This could lead to delays in your trip as you try to hail a cab that can take your credit card. | Paying For Your Ride |
When you book with GroundLink, you provide your Credit Card number ahead of time and do not have to provide payment in the car. |
| Ever try to hail a taxi on a rainy day? When relying on taxi service, there is a risk that none of the taxis driving by will be available when you need one. Sometimes this means walking to a different street or waiting for a long time before one comes along. | Accessibility |
When you book a ride with GroundLink in advance or on the fly with our "Ride Now" service, you have a reservation and your car will be at your pick up location on-time or even early. You are assured that you have a ride when you need it. |
| From the airport, taxi service is available. Taking a taxi requires standing in line with other recent arrivals and waiting for taxis to become available. | Airport Pickup |
GroundLink offers both curbside and indoor pickup. Flight delayed or even early? No problem. GroundLink tracks your flight so you don't have to worry. Your car will be there. |
| Customer service standards in taxis can vary. The condition of the vehicle that picks you up is a grab bag. You can never be assured that it will even be clean. | Service & Quality |
GroundLink only offers courteous drivers who operate late-model luxury vehicles. GroundLink guarantees the same level of professional service wherever you are. |
