About

GroundLink

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GroundLink is your "ON TIME EVERY TIME®chauffeured black car service, offering point to point and airport transfer service for corporate clients and leisure travels in most major cities and 110 countries. With our award winning app, world class website and exceptional 24/7 customer service center, we seamlessly connect our vast network of professional and licensed drivers with discerning clients who value their time, value their safety, and appreciate great customer service. Founded in 2003, GroundLink offers comfortable, reliable and affordable black car service, along with the industry's only on-time guarantee.  

  • The GroundLink Guarantee

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    Available Worldwide Leveraging a fleet of over 45,000 vehicles, GroundLink is available everywhere in the United States and in 110 countries. Simplify travel with a single, consistent and high quality service provider wherever you go.

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    Guaranteed On Time GroundLink delivers an unparalleled degree of reliability. We know how valuable your time is so we offer the industry's only Guaranteed on Time or Your Next Ride is Free policy. If we aren't there within 5 minutes of your scheduled pickup time then your next ride is on us (up to $75).

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    Multiple Booking Options Book rides in advance using whatever method you feel most comfortable with. We accept reservations via our website, by phone or with a few taps on a smartphone using our award winning mobile app. We are also integrated into all GDS and Online Booking Systems for ease of booking and management for travel organizers.

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    Competitive Pricing At GroundLink we present prices before booking for full transparency and no billing surprises. To ease the actual travel experience, we gather payment information prior to the ride so passengers can exit seamlessly with e-receipts auto-generated at the end of the ride.

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    Electronic Integration Using proprietary technology, we are always able to track our fleet. Passengers can track their ride through our mobile app and text messages are sent when the car is on its way and on location.

Awards & Recognitions

Golden Bridge Award

Finalist for Innovations in the Hospitality, Leisure, Recreation and Travel Space

Best in Class Mobile App

by USA Today

ODIGEO Award

for Travel Innovation

PhoCusWright's Creative Alliance Award

for Travel Innovation

Ranked in the Inc 500

Top Privately Held Travel & Hospitality Company for 3 Consecutive Years