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Airport Pick-Up at Austin Airport

After a long flight, the last thing you want to do is take a long walk with your luggage and then wait in line for your car.

In Austin, TX, at Austin-Bergstrom International Airport (AUS Airport), passengers who book a ride with a taxi or rideshare company are forced to walk as much as over 600 feet to meet their drivers in a separate rideshare lot.

Fortunately, Austin Airport passengers can avoid this long walk and wait time by booking AUS Airport Pickup with GroundLink.

At Austin Airport, GroundLink is allowed to park closer to your terminal, and your private driver will greet you inside! Once you meet your driver, he or she will assist you with your luggage and escort you on a short walk to your private car.

With these changes, Austin Airport becomes the latest major airport to move rideshare companies to a separate lot, to reduce airport traffic, and to ensure smooth airport pickup for travelers.

(Also see LAX Airport Changes).

Long Walks & Lines with Cabs and Rideshare Companies

At AUS Airport, when booking airport pickup with a rideshare company, passengers will have to lug their bags 600 feet – the equivalent of walking two football fields!

After leaving the baggage claim, passengers are required to exit and cross the street, go up one floor, walk across one parking garage, and then walk across to a rideshare parking lot, where their driver awaits. The rideshare lot can be challenging to find and is often quite crowded.

Here’s what www.austintexas.gov states in terms of AUS Airport Taxi and Ride-App pickups:

From Lower-Level / Baggage Claim: Exit baggage claim of the Barbara Jordan Terminal to cross the street and enter the garage. Take garage elevators to Level 2. Walk through the pathway found in the center of the garage or take mobility assistance towards Taxi, ride app and Rental Car signs to cross the garage. You will reach pickup area after crossing the road.

From Upper-Level / Drop-off and Ticketing: Exit the Barbara Jordan Terminal to use the pedestrian crosswalk to cross the street to the garage. Walk through the parking garage following the signs to the Rental Car Facility. Take the elevators on left, down one floor (Level G) to reach pickup area.

Quick Pickup and a Short Walk with GroundLink Black Car Service

Although curbside pickup isn’t allowed at Austin-Bergstrom International Airport, GroundLink can park very close to your arriving terminal and can greet you inside. When you schedule airport pickup with GroundLink, you’ll receive new SMS instructions sent straight to your mobile device once you land.

New AUS Airport Pickup Instructions from GroundLink:

Int’l flight: the driver is waiting outside customs. Domestic flight: driver is waiting at the bottom of escalator leading to baggage claim area. 1-212-253-8000.

Once you meet your driver, you’ll be escorted to your private car.

Book AUS Airport Pickup with GroundLink today!

Only in Austin temporarily? Don’t forget to book your return trip to the airport!

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