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Bus Lanes Crackdown in New York City

Mayor DeBlasio promised faster serving public transportation. To avoid tickets during pickups and drop-offs, we recommend the following:

When the pickup or drop-off address coincides with a bus lane, wait for or drop off your customer across the street and politely explain to your customer why you cannot wait or drop off exactly where they requested. It’s not what you say, but how you say it.

They should be understanding – as long as you apologize, open the door, help with luggage, and direct them to their destination.

For more information, please visit www.driver.groundlink.com.

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