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How Groundlink Protects Personal Information

At Groundlink, the security of your personal information is paramount on our list of priorities. We continually take extra steps to ensure that your information is safe and secure. Read below to learn about the measures we take to protect your information.

Information Security Measures:

The security of your personal information is important to us. Your account information is protected by a password. Furthermore, we follow industry best practices to protect the personal information submitted to us, both during transmission and after it is received. We regularly review, test and update our security policies and systems in order to meet the highest standards of data security.

Some of these standards are:

  • Encryption of certain information (such as credit card numbers) using secure socket layer technology (SSL);
  • Application of safeguard firewalls and anti-virus tools to detect/prevent attacks;
  • Over 85 policies encompassing data security;
  • Security awareness training to our personnel.

With specific regard to credit card information, we comply with the Payment Card Industry Data Security Standard (“PCI DSS”) by (but not limited to) designing, implementing, and maintaining a coherent set of standards and procedures to manage risks to cardholder data – in an effort to ensure an acceptable level of Information Security risk – and by conducting yearly PCI DSS audits.

How long information is kept:

GroundLink will retain your information only for as long as it is necessary for the purposes set out in our privacy policy, for as long as your account is active, or as needed to provide services to you.

Resources to learn more:

Check out more security measures in our full privacy policy.

If you have more questions, you can also contact our 24/7 Support Team via our Customer Support Center!

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