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  • Required Cookies: to enable core site functionality;
  • Functional Cookies: to enable additional functionality like saving preferences, allowing social interactions, and analyzing usage for site optimization;
  • Advertising and 3rd Party Cookies: used by us and third parties to serve ads that are relevant to your interests.

By clicking "I Agree," you agree to the use of cookies as described in our Privacy Policy.

You can change your internet cookie settings in your browser at any time.

Information Groundlink Collects

Every day we strive to provide our customers with the best and most transparent experiences. When collecting the required personal information, Groundlink continually goes the extra mile to keep you in the loop. Read below for common questions concerning the information we collect and why this information is needed for Groundlink to provide you service.

Is my information safe?

The answer is yes. Groundlink makes sure to secure all personal and corporate information and only utilize data to make your experiences with our service and our advertising procedures stronger through our privacy policy.

What information does Groundlink collect or receive?

During the course of providing our services, we collect or receive your personal information in a few different ways. Here are examples of the information we collect:

  • Registration and Account Setup Information
  • Automated Information

–       For example, your IP address, or cookies, and device-specific information such as your hardware model.

  • Location Information

–       For example, your geo-location details.

  • Images stored on your device

–       Images are collected in order for you to more easily provide feedback about your experience with Groundlink’s App and service.

How can I get control over my information?

We know that members of our community value having control over their own information, so GroundLink gives you the choice of providing or editing certain information, as well as choices about how we contact you. You may change or correct your account information through your profile and download your ride information from your account. You may also request that your account be deactivated. If your account is deactivated, certain information of yours will no longer be visible but GroundLink must maintain your information in order to comply with legal obligations. GroundLink will retain your information only for as long as it is necessary for the purposes set out in our privacy policy, for as long as your account is active, or as needed to provide services to you.

*Click here to learn about further controls for EU or Swiss residents

I have more questions!

If you have any questions, you can contact our 24/7 Support Team via our Customer Support Center! Furthermore, to learn more about Groundlink’s privacy policy click here!

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