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New Seamless Airport Pickup Instructions from GroundLink Coming to All Markets

Whether you’re traveling for business or leisure, timing is everything; which makes seamless airport pickup crucial. In addition to our ON TIME EVERY TIME® Guarantee, GroundLink has launched new, more effective airport pickup instructions for both passengers and drivers.

This new functionality will provide travelers with detailed instructions on how to meet their drivers at airports through custom SMS text messaging. The complete, custom airport pickup instructions will show up as the second SMS text message after the initial Driver On Location text.

Our new airport pickup instructions can be viewed in the following:
  • Confirmation email
  • Track my ride link from SMS to customer
  • SMS to customer
  • Customer and Driver App
  • BRIO: Ride View, Thank you page
  • QLimo

New Airport Pickup Instructions in Top Markets by 2020!

New instructions are currently live in New York, Los Angeles, London, and San Francisco. Please stay tuned as we add more cities. The goal is to have new airport pickup instructions for our top 30 markets live by the start of 2020.

These new airport pickup instructions will include all airports – commercial/private; all terminals; and all pickup types – inside/curbside.

Book a Ride with GroundLink today!

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