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Revamped Driver Grades

We listened, and we have revamped how we’re calculating driver grades! Instead of reviewing the last 30 days, we are calculating based on your last 30 jobs (up to the past 6 months). So if you go on vacation or work part-time, no need to worry anymore! Here is how to become a grade A driver:

Grade #Jobs Job Problems Customer Rating #Customer Surveys
A 30 0 >= 4.8 >= 2
B >= 25 <= 1 >= 4.5 >= 1
C >= 10 <= 1 >= 4.3
D >=10
NEW < 10

 

Please let us know if you have any questions. Thank you!

For more information, please visit www.driver.groundlink.com

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