GroundLink

Careers

About GroundLink

Work Hard, Enjoy What You Do.  

At GroundLink, every employee matters because everything we do is focused on the clients we serve in every corner of the globe. With our award winning app, world class website and exceptional customer contact centers, we seamlessly connect our vast network of professional and licensed black car drivers with discerning clients who value their time, value their safety and appreciate great customer service. We are a global team of people who work hard, work together, and have plenty of face time with senior leadership (they actually WANT to hear what's on our minds!). Our major offices are based in New York, Dallas and Belgrade, Serbia, so there's always someone just a Skype call away, anytime of the day.   We are always interested in adding extraordinary people to our team—especially those who love new challenges, appreciate flexible schedules and are as passionate about their careers as they are about their lives.

By the way, we celebrate and encourage diversity because when we all think alike, nobody's thinking very much.  GroundLink is proud to be an equal opportunity workplace and is an affirmative action employer.  Check out our current openings below or visit us on LinkedIn.

 

Available Positions:

Account Executive

About Company:

GroundLink is your on time every time tech-enabled black car service, offering point to point, hourly and airport transfer services for corporate clients and leisure travelers in major cities throughout the US and in 110 countries worldwide. GroundLink's technology platform allows business travelers to book, track and pay for black car services through our award winning mobile app, our fully transactional website or our 24/7 Customer Service Center. Our technology delivers confirmed pricing during the booking process and is not altered by traffic delays or weather. When a ride is completed, our technology platform allows customers to simply exit the car and an e-receipt is auto-generated and sent via e-mail. At GroundLink, we focus on providing a safe and reliable ride with our network of professional and licensed drivers, all while offering exceptional customer service and the industry's only on-time pickup guarantee.

About Position:

  • This position reports to Head of Client Relations
  • Location: NY
  • It is a full time position
  • Ideal job opportunity for recent graduates majoring with Business, Marketing or other related majors
  • Exciting start-up environment with world-class culture
  • Must be authorized to work in US without any sponsorship requirement

Description of Duties:

  • Ensure proper on-boarding of new accounts and proactively follow-up with inactive accounts
  • Identify targets for up-selling; sell additional products and services to appropriate clients
  • Significantly reduce customer attrition via proactive outreach to inactive and/or dissatisfied clients
  • Call on cancelled accounts and persuade such accounts to re-join GroundLink

Desired Skills and Experience:

  • Internship experience in either a direct sales role (phone or retail), or a customer relationship management role preferred
  • Adequate knowledge of web-based technologies; ability to quickly learn product specifics
  • Excellent verbal and written communication skills
  • Self-starter mentality and significant motivation
  • Proficient in Excel, Outlook and other MS office tools 

How To Apply

Please email your resume to hr@groundlink.com

Careers @ GroundLink