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GroundLink Car & Limo Service
NEW! Expanded fleet and availability to better service your last minute or book in advance needs. GroundLink provides Chicago travelers with high-quality black car and limo service with unparalleled reliability and safety.
So when you travel in the Windy City leave the driving to us!
Why Book and Travel with GroundLink?
Flexible Car Service Booking Options to Save You Time
Whether you need a ride today, tomorrow, or next week, you can conveniently book a limo service ride with us through our GroundLink Car Service mobile app, website, or over the phone.
Ride Now® On-Demand Service and Scheduled Rides
Ride Now®, our on-demand service, is now available in Chicago, allowing you to get a black car within minutes of booking a ride using our mobile app.
When booking in advance, give us as little as 20 minutes and we'll be at your pickup location, ON TIME EVERY TIME®, guaranteed.
Safety and Privacy are a Priority
Feel comfortable getting into one of our vehicles. Every one of our professional drivers must pass a rigorous screening process, be properly licensed, and fully insured. This same attention to safety also applies to the cars and limos our drivers use. Additionally, we are PCI compliant and we have strict high standards to keep your information private and secure.
Transparency So There Are No Surprises
See the price before you book your limo service ride. And, with e-receipts and your payment information provided before you ride you can be "out the door" and on your way faster. Plus for corporations we are integrated with Concur for easy expense reporting.
Limo Service Technology to Keep You Informed
Text message ride alerts and our mobile app allow you to track your driver, receive your driver's name, picture, car number and car type. This way you know exactly when, who and what to expect on your GroundLink car service ride.
Worldwide Chauffeured Car Service Availability to Simplify Travel
Our reliable black car service is available in major cities across the U.S. and in 110 countries around the world. Enjoy the same great experience, wherever you travel!
Airport Transfer & Car Service Reliability That's Guaranteed
We know your time is valuable, that's why we offer the industry's only ON TIME EVERY TIME® Guarantee. If we're not there within five minutes of your scheduled pickup time, your next ride is free*.
Customer Service When You Need It
With a world-class 24/7 customer service team, you always have someone to help you with any issue or question regardless of the time or the day of the week.
Fast Facts about Chicago
Nicknames: Chicago city nicknames include the" Windy City" or "Chicagoland"
Size: Chicago is the third most populous city in the U.S.
Popular Destinations: Grant Park, Willis Tower (formerly Sears Tower), Navy Pier Ferris Wheel, Millennium Park, Museum Campus where the Art Institute of Chicago is located
Airports: The city is served by Chicago O'Hare International Airport (ORD) the second busiest in the world, which is a hub to United Airlines and Chicago Midway International Airport (MDW), another airport located on the southwest side of the city.
*Your car is guaranteed to be on location within 5 minutes of the scheduled pick-up time or you are entitled to a free ride of equal or lesser value, up to $75.
Corporate HQ: (855) 693-1300
Customer Service: (855) 747-6863
GroundLink is the best ground transportation and limo service option for business and frequent travelers and travel arrangers. Utilizing technology, GroundLInk makes booking, tracking and paying for car service rides seamless.
Car service and airport pickup service rides can be booked at groundlink.com, by phone, on the GroundLink mobile app or via GDS and OBTs for corporate limo service rides. To reduce anxiety, SMS alerts are sent to passengers about their driver's location, and ride tracking is provided for both passengers and travel arrangers. All flights for airport transportation rides are tracked and pick-up times are automatically adjusted based on the flight's actual arrival time.
All GroundLink drivers are licensed and insured with a $5 million general liablity insurance policy, and our customer service line is open 24/7. With availability worldwide and the industry's only guaranteed on-time pickup policy. GroundLink is the consistent and reliable car service provider.
For travel arrangers we offer a central web-based dashboard where arrangers can gain insight into their ground transportation program by viewing their company's total ground transportation spend, upcoming and completed rides, and the accounts top travelers.
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