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YOUR SAFETY IS OUR TOP PRIORITY

At Groundlink, we proudly uphold strict quality standards to ensure we are protecting your travelers from potential risks and threats. We have an extensive vetting process for drivers. All of our drivers must have appropriate registration, licensing, background, and employment history checks. They are fully insured with a minimum of $6 million in coverage per incident. Text messages are sent to passengers providing their driver's picture, name, car model, and a real-time tracking of their vehicle's location.

Licensing

and background checks

All of our drivers are properly registered, licensed and in good standing with their local authorities. We also require extensive background checks either at the local regulation level or administer our own in top U.S. markets.

Technology

to Keep You Informed

Drivers are required to use GroundLink's driver mobile app which provides us, our passengers, and travel arrangers with the GPS tracking of the vehicle, make and model of the vehicle, and a photo of the driver.

Professional Drivers

impeccable VEHICLES

Drivers must have at least two years of prior commercial driving experience and an impeccable driving record. All vehicles are regularly inspected for cleanliness and quality, and must be five years or newer, in excellent condition and must be Black on Black.

Driver Reviews

to ensure quality

Drivers are continuously reviewed using surprise audits, extensive direct customer feedback, and quantitative scorecards. A 5-star rating system is available on our mobile app that provides immediate feedback. Ratings and performance reviews are continuously monitored to ensure exceptional service delivery.

Insurance

that covers you

GroundLink's minimum coverage per incident is $6MM. All of our affiliates must have $1MM of auto liability insurance and are required to name GroundLink as additionally insured. Additionally, GroundLink carries a $1MM general liability and $5MM supplementary umbrella policy.

Customer Data

Protection & Privacy

We're PCI Certification awarded and maintained. Our systems have met a rigorous set of requirements to ensure your data is protected as it's process in a secure environment. In every country that we operate, we comply with their laws regarding privacy protection for customers, and we continuously update our IT platform to protect your information.

Experience the Difference

RIDE WITH GROUNDLINK