The GroundLink

Difference

GroundLink is a tech-enabled global black car service provider that is focused on the needs of frequent and business travelers. Available in major cities worldwide, GroundLink offers the industry's only on time guarantee, with drivers who are regularly screened, properly licensed and fully insured. With our transparent ground transportation pricing, which is not metered, you'll see the confirmed price BEFORE you ride with us.

Rides can be booked online, through our award-winning mobile app or over the phone by calling our 24/7 Customer Service Center. Travel arrangers can gain insight into their ground transportation program with our Corporate Account Center. 

Worldwide Reliability

GroundLink Traditional
Car Service
App-Based
Ride Service
Available in Major Cities Worldwide All or Most
Guaranteed On Time Pickup Policy All or Most

Tech-Enabled Car Service

Multiple Booking Options - Mobile App, Website, 24/7 Customer Service Center, GDS and OBT All or Most
Schedule Rides in Advance All or Most
Edit or Cancel Rides via All Booking Channels All or Most
GPS Car Tracking for Passengers and Administrators All or Most
SMS Messages with ETA of Car Sent to Passengers All or Most
Passengers Can Connect Directly with Their Driver All or Most
Flight Tracker and Adjustable Pickup Times for Airport Pickup Rides All or Most
E-receipt Sent Once the Ride's Been Completed All or Most
API Integration All or Most

Corporate Account Services

Book on Behalf of a Colleague, Friend or Family Member All or Most
Ride Confirmation to Passenger and Administrator All or Most
Web-Based Corporate Account Center- Gain Insight into Ground Transportation Program All or Most
Real-Time Self-Service Reports All or Most
Custom Fields and Reporting All or Most
On boarding Specialist and Customer Success Managers All or Most
24/7 Customer Service Center All or Most
Dedicated Meetings and Events Ground Transportation Team All or Most

Duty of Care

Driver Licensing and Background Checks- Proper Registration, Licensing and in Good Standing All or Most
Screening of Drivers and Vehicles - Professional Attire, Commercial Driving Experience, Clean Vehicle All or Most
Continuous Review of Performance - Post Ride Ratings and Surveys, On-Time Percentage All or Most
Fully Insured - $5MM Incident Coverage All or Most
Driver Use of Proprietary Mobile App Technology All or Most
Data Protection and Privacy - PCI Compliant, Data Encryption All or Most

Pricing

Affordable Black Car Service All or Most
Full Price Transparency Before Booking All or Most
 
Legend
All or Most Select Few Few or None
All or Most Select Few Few or None
Lincoln Towncar