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Visa Program Terms & Conditions | Frequently Asked Questions

Visa Program Terms & Conditions
Frequently Asked Questions

GroundLink

Ground Transportation Simplified.

GroundLink is your ON TIME EVERY TIME^® car service
operating in major cities throughout the world with a focus on
safety, reliability and exceptional customer service. Schedule
rides on the go with our award-winning car service app.

GroundLink Transportation Simplified; GroundLink is your next generation car service, providing easy-to-use technology, and reliable ground transportation around the world.

Driven for Success

Your limo driver is dedicated to providing
you with a first-class experience.

Driven for Success. Your driver is dedicated to providing you that first-class experience.

Worry-Free Reliability

Feel confident that your car service will arrive
ON TIME EVERY TIME^®. We guarantee it.

Worry-Free Reliability. Feel confident knowing your car will arrive on-time. We guarantee it.

Friendly, Helpful, Efficient

Our Customer Service Center is available 24/7
to quickly provide you with high-quality service.

Friendly, Helpful, Efficient. Our travel representatives are always there 24/7 to quickly provide you with high quality service.

Corporate Limo Service

Easily book, track and organize ground transportation
for your business travelers — all in real-time.

Hassle-Free Centralized Management; Easily book, track and organize ground transportation for your business travelers. All in one central web-based dashboard.

GroundLink is Everywhere

Receive consistently reliable service in over
110 countries where GroundLink is offered.

Wherever You're going, GL is there; Receive consistently reliable service, in over 110 countries where GroundLink is offered.

GroundLink's Service is Trusted By

Corporate HQ: (855) 693-1300
Customer Service: (855) 747-6863

GroundLink is the best ground transportation and limo service option for business and frequent travelers and travel arrangers. Utilizing technology, GroundLInk makes booking, tracking and paying for car service rides seamless.

Car service and airport pickup service rides can be booked at groundlink.com, by phone, on the GroundLink mobile app or via GDS and OBTs for corporate limo service rides. To reduce anxiety, SMS alerts are sent to passengers about their driver's location, and ride tracking is provided for both passengers and travel arrangers. All flights for airport transportation rides are tracked and pick-up times are automatically adjusted based on the flight's actual arrival time.

All GroundLink drivers are licensed and insured with a $5 million general liablity insurance policy, and our customer service line is open 24/7. With availability worldwide and the industry's only guaranteed on-time pickup policy. GroundLink is the consistent and reliable car service provider.

For travel arrangers we offer a central web-based dashboard where arrangers can gain insight into their ground transportation program by viewing their company's total ground transportation spend, upcoming and completed rides, and the accounts top travelers.

Ride in Style with Visa Infinite

GET 15% OFF & A $30 CREDIT

Ride in Style with VISA

GET 15% OFF

& A $30 CREDIT

CHECK IF YOU ARE ELIGIBLE

GroundLink

Ground Transportation Simplified.

GroundLink is your ON TIME EVERY TIME^® car service
operating in major cities throughout the world with a focus on
safety, reliability and exceptional customer service. Schedule
rides on the go with our award-winning car service app.

Driven for Success

Your limo driver is dedicated to providing
you with a first-class experience.

Worry-Free Reliability

Feel confident that your car service will arrive
ON TIME EVERY TIME^®. We guarantee it.

Friendly, Helpful, Efficient

Our Customer Service Center is available 24/7
to quickly provide you with high-quality service.

Corporate Limo Service

Easily book, track and organize ground transportation
for your business travelers — all in real-time.

GroundLink is Everywhere

Receive consistently reliable service in over
110 countries where GroundLink is offered.

GroundLink's Service is Trusted By

Get to Know Us

Products and Services

Business Solutions

Partner With Us

Customer Support

Ride in Style with Visa Infinite

GET 15% OFF & A $30 CREDIT

Ride in Style with VISA

GET 15% OFF

& A $30 CREDIT

CHECK IF YOU ARE ELIGIBLE

GroundLink

Ground Transportation Simplified.

GroundLink is your ON TIME EVERY TIME® car service operating in major cities throughout the world with a focus on safety, reliability and exceptional customer service. Schedule rides on the go with our award-winning car service app.

Driven for Success

Your limo driver is dedicated to providing you with a first-class experience.

Worry-Free Reliability

Feel confident that your car service will arrive ON TIME EVERY TIME®. We guarantee it.

Friendly, Helpful, Efficient

Our Customer Service Center is available 24/7 to quickly provide you with high-quality service.

Corporate Limo Service

Easily book, track and organize ground transportation for your business travelers — all in real-time.

GroundLink is Everywhere

Receive consistently reliable service in over 110 countries where GroundLink is offered.

GroundLink's Service is Trusted By

Get to Know Us

Products and Services

Business Solutions

Partner With Us

Customer Support

GroundLink is your ON TIME EVERY TIME^® car service
operating in major cities throughout the world with a focus on
safety, reliability and exceptional customer service. Schedule
rides on the go with our award-winning car service app.

Your limo driver is dedicated to providing
you with a first-class experience.

Feel confident that your car service will arrive
ON TIME EVERY TIME^®. We guarantee it.

Our Customer Service Center is available 24/7
to quickly provide you with high-quality service.

Easily book, track and organize ground transportation
for your business travelers — all in real-time.

Receive consistently reliable service in over
110 countries where GroundLink is offered.